Your Questions, Answered

  • Because we make every order fresh to order. This ensures maximum flavor, nutrients, and quality—no pre-made inventory, no shortcuts.

  • No. Ginjoi juices are cold-pressed after you order, bottled fresh, and shipped cold.

  • To protect freshness. Shipping earlier in the week helps avoid packages sitting in transit over the weekend.

  • Contact us within 48 hours of delivery with photos and your order number. We’ll make it right.

  • Because our products are perishable, we don’t accept returns for taste preference. That said, we truly value feedback and may offer a store credit at our discretion.


  • All orders over $300 ship free automatically at checkout.